Guest Reviews in Columbia, MO

Excellent, helpful and kind front desk staff. Welcoming and accommodating. I do a lot of driving across the country. Sometimes I need pet friendly hotels and sometimes I do not. This was a moment where I did not, but I had a very challenging day of driving with weather, etc. and desperately needed amenities. Jason was absolutely wonderful upon my check-in and really helped in more matters than one. He was also the person I spoke to over the phone which really sold me on staying at This particular hotel. Front desk staff in the morning was also very kind and helpful. I really liked the room, it was comfortable, clean. Good water pressure, exceptionally comfortable bed and totally adequate television experience. I do have one complaint. One of the reasons I chose to stay at this hotel was the offer of the hot tub/Jacuzzi in the pool area. after driving for 12 hours, it would have truly been what I needed, and what I had expected, to experience that relief! Unfortunately, it was unusable. Although it was on and advertised as there- the water was cool and murky. I understand there have been some issues surrounding the pool and Jacuzzi realm and hopefully they get that fixed soon! Thank you to the front desk staff.

Stayed here during the Missouri Wrestling State weekend, so prices were definitely higher than usual and options in the area were limited. This was one of the last places with availability, so it worked for what was needed at the time. The hotel is older but mostly clean. They offer breakfast, and there is an older pool, hot tub, and a small gym available. Nothing fancy, but the basic amenities were there. I did have some issues with the TV and the heater in the room, but the front desk staff came up within about 10 minutes to try to fix it, which was appreciated. The building has definitely settled over time, the drawers would randomly slide open because the room was so unlevel, and the walls are very thin so you can hear quite a bit from neighboring rooms. Overall, it served its purpose for a busy tournament weekend when availability was scarce. It’s not somewhere I would likely stay again, but it got the job done when I needed a place to sleep.

Very clean rooms and common areas. A little too much fragrance in our room but front desk staff and management were very friendly and helpful, and took care of it. Will definitely stay again!

Jason went well above and beyond for me and my son! He exhibited exemplary customer service and care! To whom it may concern Jason needs a raise! The lobby and room was very nice, clean and comfortable! I give 5 stars!