Guest Reviews in Columbia, MO

When did they remove the coffee makers from the rooms?

Decent place to sleep.

The rooms are clean and comfortable. The location is convenient to the two major highways, grocery store and restaurants. We don’t use pools or jacuzzis when we travel, but, they do have them and the area is clean and centrally located on the property. The front counter staff was a bit confrontations when we arrived. We are local residents living in Columbia and the staff member questioned why we were staying with them. Seemed an odd question. Apparently they do not normally allow locals to stay there. I had to explain to him that we had our house completely packed up as we are moving. Why in the world would I need to explain anything to him. We need a room, they are a hotel… The other item we didn’t like is the breakfast. It’s pretty horrible. Food was room temp and the eggs were obviously powdered. Very nominal assortment.

Excellent, helpful and kind front desk staff. Welcoming and accommodating. I do a lot of driving across the country. Sometimes I need pet friendly hotels and sometimes I do not. This was a moment where I did not, but I had a very challenging day of driving with weather, etc. and desperately needed amenities. Jason was absolutely wonderful upon my check-in and really helped in more matters than one. He was also the person I spoke to over the phone which really sold me on staying at This particular hotel. Front desk staff in the morning was also very kind and helpful. I really liked the room, it was comfortable, clean. Good water pressure, exceptionally comfortable bed and totally adequate television experience. I do have one complaint. One of the reasons I chose to stay at this hotel was the offer of the hot tub/Jacuzzi in the pool area. after driving for 12 hours, it would have truly been what I needed, and what I had expected, to experience that relief! Unfortunately, it was unusable. Although it was on and advertised as there- the water was cool and murky. I understand there have been some issues surrounding the pool and Jacuzzi realm and hopefully they get that fixed soon! Thank you to the front desk staff.