Guest Reviews in Columbia, MO

Rooms clean, bed slept good and breakfast was great

I had a very nice stay. The room was good and clean and fresh. It was nearly good enough to rate a 5. However, my check in experience was less than professional and quite unusual. A new front desk employee was being trained which I have no issue with. The woman training the new man was pleasant upbeat and professional in her dress and behavior. What was unprofessional was the clothing the trainee was wearing. A t-shirt with a funny thing on the front. It is actually really funny but out of place and poor judgment on the part of the new employee and the manager or trainer. It’s something that all guests seeing that day will probably not forget anytime soon. I asked to take a picture of his shirt because I thought it was funny and he was more than willing to oblige. He was a really nice guy.

The staff at this hotel are simply amazing! I had called months back and set up a special event here, and in July I was told they dont normally do that event at this location but since I'd worked it out they'd not only honor it but they went above and beyond to help make it special. The general manager Ryan was so helpful and gracious to me and my family. Everyone I came across working the front desk did everything to make us comfortable, even bringing us extra pillows around midnight! The entire place was clean and cozy, fully stocked little store at the front desk, and an awesome breakfast in the morning. I could not have been happier and will definetly be referring people here!

Clean and comfortable, great room size and value for the money. Breakfast was fantastic, the potatoes were amazing. The staff were friendly and helpful.